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Delivery/Shipping Policy

Note: For our groupon and other deal site customers who purchased vouchers there is a $5.00 flat rate shipping fee which must be paid on our website. 

NOTE: our address has changed, we are now located at 145 Riviera drive unit 1, Markham, Ontario, L3R 5J6, 905 472 2710

 

For Canadian & USA customers: The customer is responsible for payment & shipping all items to us. We recommend using Canada post expedited parcel. Once our staff receives your shipment we will inspect the order and contact you if you require additional add-ons. If your items were added to the cart and the check out total did not include the proper tax for your province or state our customer service representatives will process this over the phone by your method of payment (visa, mastercard, american express or paypal).

Digitizeyourworld.ca a division of Connectsim pays for all shipping charges back to the customer. We ship all parcels through Canada post and provide online tracking numbers.

All digital transfers are performed in our office and never outsourced to other companies.